We deliver safely with lead times adjusted according to your location: Belgium and France: 3 to 7 business days Europe: 5 to 10 business days

Your order is delivered directly to the address provided at the time of purchase. The product is designed for simpler and more convenient delivery.

You have 30 days to change your mind. Returns are only possible if the product has not been opened. If you notice a defect upon receipt (before opening), please contact us immediately with photos of the package and the product. Any damage found after opening cannot be covered.

Installation is quick and easy. No complex tools are required. The sofa gradually returns to its shape after unpacking and positioning.

Yes. You have 30 days to contact us if the product does not suit you, subject to the applicable return conditions.

Once your order has been confirmed and shipped, you will receive a confirmation email with the information you need to track its delivery.

Yes. Our fabrics are selected for their durability, comfort, and longevity, to be suitable for everyday use.

You can contact us via our contact page or by email at support@zatalia.eu. Our team will respond within 24 to 48 business hours.